An Error Occurred Cannot Activate Try Again Iphone

To complete any of the steps below, you'll demand the email accost and password associated with your agile and licensed Microsoft 365 subscription or your onetime purchase of Office for Mac. This may be your Microsoft Business relationship or the account y'all received from your organization. Yous will as well have already downloaded and installed the Part suite.

Tin't activate Role later on installation.

  1. Check to make sure your internet is working on the Mac you lot're trying to install on. You can do this by opening your net browser and going to www.microsoft.com. If the page loads, your internet connection is working.

  2. Reset your credentials:

    1. Open Spotlight by selecting the magnifying glass at the top right of your desktop.

    2. Search for and open Keychain.

    3. Type in Office and so delete the data license file.

    4. Download and run this script.

"No license found" mistake / Can't activate Outlook.

  • Are you using the correct Microsoft Business relationship (MSA)? Sign out and sign in once more with the account associated with your Microsoft 365 subscription. You may demand to choose "Sign in with another account" to go on.

    Tip:Try searching all of your email accounts for a confirmation e-mail from Microsoft. This might assistance you find the email address that is your MSA.

  • Are you trying to activate Outlook with an Office Home and Student 2016 license? The Part Dwelling & Pupil license does not come up with Outlook. If you would like to use Outlook, yous tin switch to a different Microsoft 365 home subscription. If you would like to continue the license you accept, we recommend you elevate the Outlook app to Trash to delete it.

  • If yous have a Microsoft 365 work or school account, your license may not have been prepare by your system administrator. Contact your arrangement's tech support for more assist.

  • If you don't take a current subscription, you can sign up for a trial account

Can't sign in to activate.

Are you using the correct Microsoft Business relationship (MSA)? Sign out and sign in once again with the account associated with your Microsoft 365 subscription. You may demand to choose "Sign in with another account" to proceed.

Verify your Microsoft Account has a license:

  1. Sign in to your Microsoft Account at Office.com/signin.

    Important:All Microsoft Accounts accept access to Office Online for free. Seeing the web apps on this page doesn't necessarily hateful that you accept a subscription.

  2. Click the Install Role push button on the page.

  3. If yous have an Role license, you'll see it listed on the new page. This is the correct account to sign in with.

Tip:Non seeing whatever Role licenses? Try searching all of your email accounts for a confirmation email from Microsoft. This might help you find the email address that is your MSA.

Installation limit reached.

Take you seen this mistake?

"Installation limit reached
Your account <email address> has been used to actuate Office on the maximum number of computers immune. Visit your account page to manage your settings and and so return hither to retry activation."

To set this issue, please follow the steps in Installation limit reached error when activating Office for Mac.

Office keeps asking me to sign in / "Authentication Expired" error

If you see repeated prompts to grant admission to the keychain when starting an Office for Mac app, Role may have been moved to a location other than the default /Applications binder. Other symptoms may be that you run across Role for Mac repeatedly asking you to sign into your business relationship or you receive an "Authentication Expired" error.

In the case of any of the in a higher place, follow the steps in Role for Mac repeatedly requesting keychain access to reset your keychain permissions.

One-fourth dimension purchase of Part for Mac confirmed, but withal tin't activate

"Thanks for buying Office. We've confirmed your buy, simply in order to activate y'all volition demand to download a version of Office for Mac from this Link"

If yous're trying to actuate a i-time purchase of Function for Mac and you get the above mistake message, this is because your PriviligedHelperTools folder is incorrectly not attainable to your user business relationship.

Notice out if your PriviligedHelperTools folder is not attainable:

  1. Open up Finder, click Get (In the bill of fare bar) > Computer.

  2. Go to Macintosh Hard disk drive > Library.

  3. Notice the PriviligedHelperTools folder. If there is a red dot/stop icon next to the proper name, it is not accessible. Fix information technology using the instructions in the Fix permissions for the PriviligedHelperTools binder below.

    Notation:If your PriviligedHelperTools binder is accessible but empty, uninstall then reinstall Office for Mac. And so activate Role again after confirming that the PriviligedHelperTools folder now has files in information technology.

If those steps don't work, try this:

  1. Open Finder, click Go (In the menu bar) > Computer.

  2. Become to Macintosh HD > Library.

  3. Observe the PriviligedHelperTools binder. If there is a red dot/stop icon next to the name, information technology is not accessible. Set information technology using the instructions in the Fix permissions for the PriviligedHelperTools folder below.

    Notation:If your PriviligedHelperTools binder is accessible but empty, uninstall and and so reinstall Role for Mac. And then activate Office again later confirming that the PriviligedHelperTools folder now has files in it.

  4. Right-click the file, and click Get info.

  5. Correct-click the lock symbol in the Sharing and Permission department.

  6. Click the unlock symbol and enter your admin countersign.

  7. Modify the Anybody's privilege to Read and Write.

Fix permissions for the PriviligedHelperTools folder:

  1. In Spotlight Search(the magnifying glass on your desktop), search for and launch Concluding.

  2. Blazon "Cd /Library" and press Enter.

  3. Blazon "sudo -s" and press Enter.

  4. Blazon your Mac local account password and press Enter. You will demand administrator privileges for this.

    Note:As yous blazon, Final will not display the characters.

  5. Type "chmod 755 ./PrivilegedHelperTools" and press Enter.

  6. Quit out of Terminal and out of the Function apps. Relaunch Office and consummate activation.

Error code 0xD000000C.

Have yous seen this fault?

"The system requires that you sign on to a valid account. The error code is: 0xD000000C."

To address this result, see Error 0xD000000C when activating Function for Mac.

Mistake lawmaking 0x8A010101.

If y'all're trying to activate Office for Mac and have received error code 0x8A010101, you may have an invalid product key.

Meet Error 0x8A010101 when activating Office for Mac.

Error lawmaking 0xD0001043.

Have you seen this fault?

"An unknown fault has occurred. The mistake code is 0xD0001043"

This is a server outcome that occurs when trying to actuate Microsoft 365 for Mac for Mac. Try restarting your Mac and activate once more. If you're still seeing this fault, try this:

  1. Run the Role for Mac License Removal Tool

  2. Uninstall Office for Mac and so re-install Office from Office.com/signin.

  3. Activate again.

Mistake code 0xD000001c.

If you're trying to activate Office for Mac and have received error code 0xD000001c, this is because your Mac's name contains invalid characters when being sent to our server. To set up this issue, update your Mac's name to remove the invalid characters:

  1. In the top carte du jour bar, select the Apple icon > System Preferences > Sharing (3rd row.)

  2. In the Calculator Name text box, update your Mac's name and and then close the window.

  3. Restart your Mac and then activate Role.

"You need to actuate Office for Mac within Ten days" after activating already.

Microsoft is aware of and currently working on this effect.

If you've activated Function for Mac 2016 just are still seeing a message that says "You lot demand to actuate Office for Mac inside X days," please try these steps to resolve your event:

  1. Run the License Removal Tool

  2. In Spotlight Search (the magnifying glass) on your Mac, search for and open Keychain Admission.

  3. In Keychain Access, delete the following files:

    Note:You volition need local admin privileges to brand changes to your Keychain Access.

    • Microsoft Office Identities Cache 3

    • Microsoft Office Identities Settings 3

    • Microsoft Office Ticket Cache

  4. Restart your Mac and open up any Microsoft Office app to reactivate.

Activated only still prompted to activate.

Yous've activated only you're however being asked to activate, or yous keep seeing letters for "Activate Role to Create and Edit" when you've already activated:

  1. Quit the app. For example, if you're using Word, you'll become to the upper left corner of your screen and click Discussion > Quit Word.

  2. Restart whatever Office app and the message should be gone.

  3. If this is a constant consequence, reset your credentials:

    • Open up Spotlight by selecting the magnifying glass at the top right of your desktop.

    • Search for and open Keychain.

    • Blazon in Function and then delete the data license file.

    • Run the license removal tool

Activated with the wrong license

If you lot own multiple licenses and have installed using the incorrect i, or you lot had a ane-fourth dimension install of Role for Mac and then purchase Microsoft 365, you might need to remove licenses fastened to your suite of Part and reactivate to ensure you're getting all the benefits of Microsoft 365.

See Remove Office license files on a Mac for directions on how to bank check which license y'all're using and how to reactivate.

Unknown fault" or "clock fault" when you activate Outlook 2016 for Mac

When yous activate Outlook 2016 for Mac, you may receive one of the following error messages:

  • An unknown error has occurred, the error code is: -805240834

  • An unknown fault has occurred, the mistake code is: -805302259

  • An unknown mistake has occurred, the error code is: -8336C3H9

  • An unknown fault has occurred, the error code is: 0

  • Clock error: The system clock is inaccurate, please set up it to current local time.

To resolve this issue automatically, download and run this script.

Important:Scripts are non supported under any Microsoft standard support plan or service. Scripts are provided Every bit IS without warranty of any kind. Microsoft disclaims all implied warranties including, without limitation, whatsoever implied warranties of merchantability or of fettle for a particular purpose. The unabridged risk arising out of the apply or performance of the scripts remains with you. In no event shall Microsoft, its authors, or anyone else involved in the cosmos, production, or delivery of the scripts exist liable for any damages whatever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the scripts, even if Microsoft has been brash of the possibility of such damages.

To resolve this issue without running the script, follow these steps:

  1. Exit all open Office applications, including Outlook and OneNote.

  2. On the menu bar, click Go > Utilities, and so double-click Last.

  3. Type the post-obit text, and then printing Enter in the Terminal Window: killall "Office365ServiceV2"

    Note:If y'all receive the message "No matching processes belonging to you lot were found," the Office365ServiceV2 service is non running. Get to the next stride.

  4. In Terminal, type the post-obit text, and so press Enter: cd ~/Library/Grouping\ Containers/UBF8T346G9.Role

  5. In Final, type the following text, and so press Enter: ls -a | perl -northward -e 'print if m/^[e|c]\westward/' | xargs rm

  6. Open Outlook or OneNote, and verify that you tin sign in and activate successfully.

Can't download the Office for Mac installer.

  • Bank check to make sure your internet is working on the Mac y'all're trying to install on. Interruption any other downloads you may have active.

  • If you've started a download and it'southward stuck, delete the download file by dragging it to Trash. Empty the Trash. Now, kickoff the download once again by going to Office.com/signin.

    Annotation:In club to activate Office for Mac, y'all volition need a valid and licensed Microsoft 365 business relationship or a Microsoft Account that is associated with a ane-time purchase. If you don't, you won't be able to create or edit files, only read them.

  • Notwithstanding not working? Open Safari and go to Preferences > Security tab and make sure Enable Javascript is selected. So go to the Privacy tab > Manage Website Data > Remove all. Start the download over again using Safari.

Tin't find the installer or Office apps later downloading

If you're looking for the Office Installer:

Depending on what browser you lot used to download the installer, it may salvage to unlike folders on your Mac. We recommend you lot employ Safari for the best experience.

  • Wait for the file in your Downloads folder, typically next to the Trash.

  • If you don't run across a Downloads binder, open Safari and go to View > Show Downloads.

Note:If you've changed your downloads location and don't call back where, y'all can check by going to Safari > Preferences > General.

If you're looking for the Part apps after installing:

After you've installed the Office suite, yous tin find them by opening the Launchpad Shows the Launchpad button in the Dock.

Or you lot tin can open Finder > Applications > scroll down to "Microsoft."

Open Finder > Applications > Search for "Microsoft"

"An fault has occurred. We tin't move on to the next step. Please endeavour once again afterwards."

Some customers may get this mistake when clicking install push button from their My Account folio:

"An error has occurred. We can't move on to the next stride. Please try once again after."

Quit out of your browser and then endeavor again.

Installer.pkg file downloaded merely won't launch.

  • Wait for the download to be complete. Information technology may take a while, and may start and finish. The final file size should exist around 1.5 gb.

  • Move the Microsoft Part installer .pkg file from the Downloads folder to the desktop, and then double-click to launch.

  • If it'due south yet not working, delete the installer.pkg file and empty the Trash. At present, redownload using the Safari browser at Part.com/signin.

Unidentified developer error

Take you seen this error?

"Microsoft Office can't be opened because information technology is from an unidentified developer."

  • If you haven't already, upgrade your device to MacOS Sierra 10.12.

  • Click OK and wait 10 seconds. Movement the download file to your desktop and effort again.

  • Hold Control and click the file on your desktop. Click Open up.

Error message "Install Failed" when trying to install.

  • The download is corrupted. Elevate the installer file to Trash to delete it. Empty the Trash.

  • Kickoff the download once more in Safari past going to Office.com/signin.

Unsupported operating organisation fault/Bought wrong version

If you bought a one-time purchase of Function 2016 for PC instead of for Mac (or vice versa), you'll become an "Unsupported operating system" fault when installing. If this is the case, you'll demand to contact Microsoft back up.

Annotation:This issue doesn't apply to Microsoft 365 subscribers.

Run into Unsupported operating system error while installing Part to learn more than.

Installer stuck at "Verifying."

The error that says the Microsoft Office installer.pkg can't be opened because it is from an unidentified programmer, has been fixed in an update past Apple tree.

  • Click OK. Wait 10 seconds and try once again.

  • Update to macOS Sierra (10.12).

  • Restart your calculator and install Office for Mac once again.

Download stopping at the aforementioned size, every time.

  1. Check to brand sure your internet is working on the Mac you're trying to install on. Y'all tin do this past opening your internet browser and go to www.microsoft.com. If the page loads, you're practiced to go.

  2. Click and elevate the installer file to Trash to delete it.

  3. Use the Safari browser and endeavor to download the installer again.

System requirements not met.

For the most up-to-engagement Office for Mac arrangement requirements information, see System requirements for Office.

Too see macOS requirements for Microsoft 365 for Mac or Office 2019 for Mac new updates.

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Source: https://support.microsoft.com/en-us/office/what-to-try-if-you-can-t-install-or-activate-office-for-mac-5efba2b4-b1e6-4e5f-bf3c-6ab945d03dea

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